How can we help you?

You can start using InterviewFi within minutes of signing up. Our intuitive onboarding process guides you through creating your first AI interview template with step-by-step instructions.

Simply sign up with your email, upload your job description or select from our template library, and you're ready to start conducting AI-powered interviews.

No complex setup, no downloads required – everything runs directly in your browser. Most users complete their first interview setup in under 5 minutes.

All you need is a web browser and an internet connection. InterviewFi is entirely web-based for maximum accessibility.

For candidates taking interviews, they'll need a device with a camera and microphone – this can be a laptop, desktop, tablet, or even a mobile device.

We support all major browsers including Chrome, Firefox, Safari, and Edge. No downloads, plugins, or special software installations are required for either recruiters or candidates.

Yes! We offer a generous free tier that includes 1 free interview credit upon signup. This allows you to fully experience InterviewFi's AI interview capabilities before committing to a paid plan.

The free trial includes access to all core features: • AI-conducted interviews with natural conversation • Automated scoring and evaluation • HD video recording with transcription • Detailed candidate reports

No credit card is required to start your free trial.

No, candidates don't need to download anything. InterviewFi is completely browser-based, making it accessible to candidates anywhere in the world.

Candidates receive a unique interview link via email. They simply click to join, and the interview starts right in their browser.

Before the interview begins, we run automatic pre-interview checks for camera, microphone, and connection quality to ensure a smooth experience. Candidates can test their setup with a quick 30-second verification process.

Setting up your first AI interview is simple and takes less than 5 minutes:

1. Log into your dashboard 2. Click 'Create New Interview' 3. Upload your job description or paste text (our AI will extract requirements automatically) 4. Customize question types and difficulty level 5. Set time limits and scoring rubrics 6. Generate a shareable link or invite candidates directly

Our AI will automatically generate relevant questions based on your job requirements. You can also add custom questions from your own question bank.

Our AI interviewer uses advanced natural language processing and machine learning to conduct human-like conversations. It asks questions, listens to responses, provides real-time feedback, and dynamically generates follow-up questions based on answers. The AI is trained on millions of professional interview conversations to understand context, evaluate responses accurately, and adapt to each candidate's unique communication style.

Absolutely! InterviewFi's AI is highly adaptable across industries and roles. Whether you're hiring software engineers, marketing managers, healthcare professionals, or customer service representatives, our AI can be configured with role-specific competencies, industry terminology, and evaluation criteria. We offer pre-built templates for 50+ common roles and industries, or you can create fully custom interview frameworks.

InterviewFi currently supports interviews in 20+ languages including English, Spanish, French, German, Portuguese, Mandarin Chinese, Japanese, Korean, Hindi, Arabic, and many more. Our AI provides real-time translation and generates transcripts in the original language as well as translated versions. This enables truly global hiring without language barriers.

Our AI uses contextual understanding to generate intelligent follow-up questions. It analyzes the depth, completeness, and accuracy of each response in real-time. If an answer is surface-level, the AI probes deeper. If a candidate mentions specific experiences, the AI asks for concrete examples by using the STAR method or seeks clarification. This adaptive questioning ensures consistent evaluation depth across all candidates.

Yes, you have complete control over interview content. You can: 1) Use our AI-generated questions based on your job description, 2) Select from our library of 10,000+ validated questions, 3) Write your own custom questions, 4) Mix all three approaches. You can also set question weights, difficulty levels, time limits per question, and create conditional branching based on responses.

InterviewFi's AI evaluation has been validated against human interviewer assessments with over 92% correlation accuracy. Our scoring algorithms are continuously trained on feedback from thousands of hiring decisions. The AI evaluates responses across multiple dimensions including technical accuracy, communication clarity, problem-solving approach, and role-specific competencies. All scores include detailed explanations and evidence citations from the transcript.

InterviewFi offers flexible pricing to suit organizations of all sizes: 1) Free Tier: 1 interview credit to try the platform, 2) Starter: $49/month for 20 interviews, ideal for small teams, 3) Professional: $199/month for 100 interviews with advanced analytics, 4) Enterprise: Custom pricing with unlimited interviews, dedicated support, and advanced integrations. All paid plans include full feature access with no hidden fees.

Yes! Our Enterprise plan is designed for large organizations with high-volume hiring needs. It includes: unlimited interviews, custom AI model training, dedicated customer success manager, SLA guarantees, advanced security features (SSO, audit logs, custom data retention), white-labeling options, custom integrations, and priority support. Contact our sales team for a tailored quote based on your specific requirements.

Yes, we offer pay-as-you-go pricing for organizations with variable hiring needs. Interview credits can be purchased in bundles starting from $10/interview for bulk purchases. Credits never expire and can be used across all interview types. This option is popular with staffing agencies, seasonal businesses, and companies with fluctuating hiring volumes. Volume discounts are available for larger purchases.

Each interview credit covers one complete AI-conducted interview session including: up to 60 minutes of interview time, unlimited questions, real-time AI follow-ups, HD video recording with cloud storage, automated transcription, AI-generated scores and feedback, detailed interview report, and 90-day data retention. There are no hidden usage fees – one credit, one complete interview.

Security is our top priority. InterviewFi employs enterprise-grade security measures including: 256-bit AES encryption for all data at rest, TLS 1.3 for data in transit, SOC 2 Type II certification, regular penetration testing and vulnerability assessments, multi-factor authentication, role-based access controls, and secure data centers with physical security. We never share your data with third parties and conduct regular third-party security audits.

Yes, InterviewFi is fully GDPR compliant. We provide: data processing agreements (DPA), right to erasure (candidates can request data deletion), data portability (export all your data anytime), transparent data collection policies, cookie consent management, and EU data residency options for European customers. Our privacy practices exceed GDPR requirements to ensure maximum protection for candidate and company data.

By default, data is stored in secure AWS data centers in the United States (US-East). For Enterprise customers, we offer regional data residency options including EU (Ireland/Frankfurt), APAC (Singapore/Sydney), and other regions upon request. All data centers are SOC 2 certified with 24/7 monitoring, redundant backups, and disaster recovery capabilities. You maintain full control over your data location.

Standard data retention is 90 days for video recordings and 2 years for transcripts and scores. Enterprise customers can customize retention periods from 30 days to unlimited. You can manually delete any interview data at any time through your dashboard. When candidates request deletion under GDPR, their data is permanently removed within 30 days. We also offer automated data lifecycle policies for compliance.

InterviewFi integrates seamlessly with 50+ leading ATS platforms including: Greenhouse, Lever, Workday, SAP SuccessFactors, iCIMS, Jobvite, SmartRecruiters, BambooHR, Recruitee, Ashby, and many more. Our integrations enable automatic candidate syncing, interview scheduling, score posting, and status updates. We also offer webhook support and a REST API for custom integration needs. New integrations are added monthly based on customer requests.

Yes! InterviewFi provides a comprehensive REST API for full platform access. You can: create and manage interviews programmatically, retrieve scores and transcripts, manage candidates and invitations, generate custom reports, configure webhooks for real-time events, and build custom workflows. API documentation includes code samples in Python, JavaScript, Ruby, and more. Enterprise customers get dedicated API support and higher rate limits.

Absolutely! InterviewFi is designed to complement your existing hiring process. You can: embed interview links in your candidate communications, trigger interviews from your ATS, share interview recordings and scores with your hiring team via email or your existing tools, export data to your BI tools, and customize the candidate experience to match your employer brand. Our customer success team will help design the optimal workflow for your organization.

Yes, SSO is available on Professional and Enterprise plans. We support all major identity providers including Okta, Azure AD, Google Workspace, OneLogin, and any SAML 2.0 compatible provider. SSO enables seamless authentication, centralized user management, and enhanced security for your organization. Setup typically takes less than an hour with our guided configuration wizard.

InterviewFi provides multiple support channels: 1) Self-service knowledge base with 200+ articles and video tutorials, 2) Email support with 24-hour response time (8-hour for Professional, 4-hour for Enterprise), 3) Live chat during business hours (IST), 4) Priority phone support for Enterprise customers, 5) Dedicated customer success manager for Enterprise accounts. We also offer free onboarding sessions and training webinars for all paid plans.

Yes! We offer comprehensive training options: 1) Free self-paced video courses in InterviewFi Academy, 2) Live group training sessions (included on Professional and Enterprise plans), 3) Custom training programs tailored to your team's needs (Enterprise), 4) Best practices workshops for optimizing your interview process, and 5) Certification programs for power users. Our goal is to ensure your team extracts maximum value from InterviewFi.

You can report technical issues through: 1) Our in-app support chat (click the chat widget), 2) Email to support@linsible.com, 3) Your dedicated Slack channel (Enterprise customers), or 4) Our status page (status.interviewfi.com) which also shows real-time system status. When reporting issues, please include your interview ID, steps to reproduce, and any error messages. Critical issues are escalated immediately to our on-call engineering team.